Please email firstname.lastname@example.org or call us on 02 9755 1322 to let us know if this has occurred. If enough time has lapsed and your parcel has not yet arrived, you will be asked to contact 'Australia Post' who may well be holding your parcel.
Articles in this section
- International Shipping
- I have not received my parcel and I think it is missing, what happens now?
- How long will it take until I receive my order?
- How do I change my delivery address after my order has been placed?
- Do you deliver to PO Boxes, military addresses or Parcel Lockers?
- Can someone else collect my parcel for me?
- How can I track my order?