We have recently teamed up with ParcelPoint which allows our customers a more convenient way of sending back a return.
ParcelPoint offers our customers with a trackable return service with over 1300 locations open 7 days a week until late or a pickup by courier for your convenience. The postage cost is between $6.95 and $9.95 depending on location, being the cheapest return option.
To start your return, head over to www.parcelpoint.com.au/forcast and follow the online process to book a return and print a shipping label.
If you have received an incorrect or a faulty item and you are wishing to return it to our online department, please email us at firstname.lastname@example.org with your order number and we will be happy to process a free return via ParcelPoint if the item is deemed faulty.