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Forcast Support

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Latest activity by Forcast Support
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    Forcast Support created an article,

    2 for $60 Promotional Sale - Terms & Conditions

    The 2 for $50 and 2 for $60 promotional sales are not in conjunction with any other sale or discount promo code offer.  In saying this, the 2 for $ promotional sale is a permanent promotion that wi...

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    Forcast Support created an article,

    I didn't receive a returns form in my order

    Please print off and fill out the returns form and return it along with your garments.  

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    Forcast Support created an article,

    Can I Refund a Sale Item?

    Items that are purchased as permanently reduced stock cannot be returned for a Refund unless deemed faulty.   In this case, the Online Department needs to be notified and the order needs to be retu...

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    Forcast Support created an article,

    Not Receiving your 'First Order Discount Code'?

    If you have signed up to the Forcast website and are placing an Online Order for the first time and haven't received your 'New Customer Discount Code', please click on the ‘Contact Us’ link located...

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    Forcast Support created an article,

    Can I use my Forcast Loyalty Card Online?

    Unfortunately, Forcast Loyalty or VIP cards cannot be used Online. Loyalty or VIP cards can only be used in Forcast stores on full price items.

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    Forcast Support created an article,

    How do I reset my password?

    If you are having issues remembering your password and need to reset it, please follow the steps below:    Click into your account (top, right hand corner on the Forcast website) Click 'Forgot You...

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    Forcast Support created an article,

    International Shipping

    We happily ship orders worldwide using Australia Postal Services. All international shipping comes with a tracking number and signature upon delivery to ensure that you securely receive your items ...

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    Forcast Support created an article,

    Where do I send my return to?

    For all returns provided that you have met the conditions, please send the online items to our Online Department: FORCASTAtt: Online DepartmentRE: RETURN57-59 Governor Macquarie Drive,Chipping Nort...

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    Forcast Support created an article,

    What is ParcelPoint?

    We have recently teamed up with ParcelPoint which allows our customers a more convenient way of sending back a return. ParcelPoint offers our customers with a trackable return service with over 130...

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    Forcast Support created an article,

    What happens if I place an order and the item I want is sold out?

    This is a rare incident but may occur when there are a simultaneous number of orders on one item. If this does occur, Forcast will notify you and issue a refund. Once a refund is processed, a confi...