Forcast Support
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Can I Refund a Sale Item?
Items that are purchased as permanently reduced stock cannot be returned for a refund unless deemed faulty. In this case, the Online Department needs to be notified, please contact our customer car...
I can't create a Return Request online
If you cannot create a Return Request using this link here, you may print off and fill out the returns form and return it along with your garments.
What is FORCAST’s online returns policy?
Forcast offers returns within 30 days from receiving your order when purchased online. International Returns follow the same procedure. Full Price, Promotional Price & Faulty Items: If the items yo...
What payment methods do you accept?
We accept Visa and MasterCard payments, Paypal, AfterPay, ZipPay and Amex (American Express).
Can I return sale items?
Sale items are entitled for an exchange or giftcard issue only if returned in-store within 30 days. If returned to our Online Department, sale items are eligible for an online credit to your Forcas...
Can I return my item for an exchange?
Unfortunately, we do not process exchanges within our Online Department, however, you can take the item you wish to exchange to any Forcast store along with your invoice and our team will be able t...
Where do I send my return to?
For all online orders to be returned, please ensure you have met the Return Policy. Provided that you have met the conditions, you can send the online items to our HQ. FORCAST RE: ONLINE RETURN5...
Can I return an item that I purchased at a Forcast stockist?
Unfortunately, you cannot return items purchased from our stockists to a Forcast Store. If you require an exchange or are seeking a refund you will need to follow the return process of the stockist...
How will I be refunded?
All refunds processed are returned to the original payment method used on the initial order. Credit Card or PayPal: Your refund will be returned into the same account as your original payment. Onli...
Can I use my Forcast VIP Card Online?
Unfortunately, Forcast VIP cards cannot be used online and can only be used in-store on full price items.