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Forcast Support

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  • What is Forcast's ABN?

    Our ABN number is 75 745 825 757 under the company Contempo Investment PTY LTD ITF – Contempo Unit Trust Trading as Forcast

  • How do I subscribe to your website?

    Visit the main page of our Forcast website Scroll down to the bottom right of the page Enter your email address and click join

  • How do I unsubscribe from your newsletter?

    Open any newsletter sent to your by Forcast via email Scroll to the bottom of the newsletter and click ‘Unsubscribe’ Please allow between 1 to 3 business days for the subscription removal to beco...

  • I have subscribed and haven’t received an email with a 10% off code

    If you have not received an email with the 10% off code, please make sure you have checked both your inbox and junk mail, as some customers may have the email automatically marked as junk. If you a...

  • How do I update my details on my account?

    To update your details on your account, you will need to log in to your Forcast account. From there, you will need to click the User Profile icon on the top left of your screen. This will openup a ...

  • How do I create a new account?

    To create a Forcast account: Hover over the 'Sign In' icon on the top left of the Home page and select 'Register' Enter in the necessary details. You will be redirected to your Forcast user profil...

  • How do I change my delivery address after my order has been placed?

    If you've placed an order and require a change of address, email us as soon as possible with your order number and correct shipping address at online@forcast.com.au. Alternatively, please call our...

  • Do you deliver to PO Boxes, military addresses or Parcel Lockers?

    Yes we do. Please make sure all details are filled in correctly.   For Same day and Next day delivery's, please ensure a residential address is provided. 

  • Can someone else collect my parcel for me?

    Yes, but you will need to contact Australia Post first to provide the details of the person that will be collecting the parcel. The person will need to bring their photo ID and your order number wh...

  • How can I track my order?

    Once your order has been dispatched, you will receive an email and text from Shippit, our delivery partner containing your tracking number.   Alternatively, you can follow the journey of your parce...