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General

HOW TO SHOP WITH US

  • Gift card policy
  • Can I use my Forcast VIP Card Online?
  • I want to wear my garment this weekend, can you guarantee my order will be here before then?
  • I forgot to enter my promo code. Am I still eligible for the discount?
  • What payment methods do you accept?
  • My credit card details are not being accepted. What's wrong?
See all 22 articles

MY ACCOUNT

  • Not Receiving your 'First Order Discount Code'?
  • How do I reset my password?
  • What is Forcast's ABN?
  • How do I subscribe to your website?
  • How do I unsubscribe from your newsletter?
  • I have subscribed and haven’t received an email with a 10% off code
See all 8 articles

SHIPPING & DELIVERY

  • International Shipping
  • I have not received my parcel and I think it is missing, what happens now?
  • How long will it take until I receive my order?
  • How do I change my delivery address after my order has been placed?
  • Do you deliver to PO Boxes, military addresses or Parcel Lockers?
  • Can someone else collect my parcel for me?
See all 7 articles

RETURNS

  • I can't create a Return Request online
  • Can I Refund a Sale Item?
  • Where do I send my return to?
  • What is FORCAST’s online returns policy?
  • What is FORCAST’s in-store returns policy?
  • Can I return my item for an exchange?
See all 13 articles

PRODUCT & STOCK

  • 2 for $70, 2 for $80 Promotional Sales - Terms & Conditions
  • When can I expect new products to be listed on your website?
  • The item I want is out of stock online
  • Why do the clothes I bought not match the measurements on the sizing guide?
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